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Growing up with three
generations of jewelers sparked my interest in jewelry
at a very young age. The sparkling, glittering gems
fascinated me and I felt so privileged when ,at 10 years
old, my mother presented me with a velvet lined box filled
with jewels (all custom, of course) that I have treasured
ever since.
Naturally, I pursued my
fascination for jewelry when I moved to the United
States. I became a gemologist thru the GIA (Gemological
Institute of America) and worked my way up in a high-end
retail jewelry store for 20+ years. My time there allowed me to gain immeasurable
experience as I went from office girl to sales
associate, to designer and marketer, to buyer, and then, to appraiser. Now, my husband Mike
and I are continuing the legacy that my grandmother
started decades ago, with Kingdom Gems.
As we learned the ins
and outs of the industry, we realized that Kingdom Gems
can make high quality jewelry available not only to the
extremely wealthy but to the average working person--who
wants value for their hard earned money without
sacrificing quality--both in product and service. How do
we make this possible?
We keep our overhead
low, wear many hats, maintain great relationships with
all our suppliers and jewelers so we always get the best
prices, and take great pride in servicing our clients
personally.
We sometimes have
clients who are too busy with their wedding
preparations to pick up their ring, so we deliver it to
their door, in person, along with a wedding gift.
Our experience in
leading a ministry on a volunteer-level has helped us tremendously
in knowing how to meet the needs of people and helping
someone's life change because they know someone cares.
This is the greatest reward of all. In business, we
adopt the same attitude. Our desire to meet our client's
needs goes beyond how much profit we are making. We just
want them to be happy and feel taken care of. Customer
service is the secret to our success and will always be
the area where we will challenge ourselves to take it
higher. This is why we back the the quality of our
diamonds, gemstones, metals, workmanship, even for
custom designed items, with a money back guarantee.
Please call or email us anytime. We are happy to talk to you in person
or via email.
Sincerely,
Marge Gross (310) 634-9951
marge@kingdomgems.com
Mike Gross (310) 634-9952
mike@kingdomgems.com
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